Koa Dynasty

Privacy Policy

Draft — pending qualified legal review.

1. What we collect

When you message us on WhatsApp, we see your name, phone number, and whatever you choose to tell us — including photos, if you send them. If you browse this site, we may also collect basic analytics data (such as which pages are viewed and which language is selected) through Google Analytics, once cookie consent is given.

2. Why we collect it

We use WhatsApp conversations to answer your questions, quote and confirm orders, and arrange delivery or collection. We use analytics data to understand which pages and content are useful, so we can improve the site.

3. Who we share it with

WhatsApp conversations are handled through Meta's WhatsApp platform, subject to its own privacy terms. Analytics data is processed by Google Analytics. We don't sell your personal data to anyone.

4. Your rights

Under Singapore's Personal Data Protection Act (PDPA), you can ask us what personal data we hold about you, ask us to correct it, or ask us to delete it. Message us on WhatsApp or email and we'll action this personally.

5. Cookies

This site uses a minimal set of cookies for analytics, only after you accept the cookie notice. We don't use cookies for advertising, and there's no tracking pixel on this site.

6. Contact

Questions about this policy, or a request about your data? Reach us via the email or WhatsApp number in the footer below.

Questions first. Order later.

Ask us on WhatsApp
Ask us on WhatsApp