Returns & Quality
Our returns position is still being finalised.
Where things stand
We're finalising a formal position on returns and are not yet ready to publish specific conditions or timelines. Until then, every case is handled personally: if something about your order isn't right, message us on WhatsApp and we'll sort it out directly with you.
What you can expect
Every order is quoted by weight, in writing, before you pay — what you agree to is what you receive. We photograph our stock as it actually is, not as a styled stand-in. If what arrives doesn't match what was quoted, tell us and we'll make it right.
Orders are agreed individually
There is no online checkout on this site. Every order is discussed and confirmed directly over WhatsApp before anything is prepared, so questions about price, weight, or delivery are best raised at that stage.